Terms & Condition

Terms and Conditions - Shahwar Foods

Welcome to Shahwar Foods! These Terms and Conditions govern your use of our website, https://shahwarfoods.com, and the purchase of our premium Pakistani spices and condiments. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully.

Last updated: August 15, 2025

1. General

  • Acceptance: Using our website or services constitutes acceptance of these Terms and Conditions, our Privacy Policy, and our Return Policy.

  • Eligibility: You must be at least 16 years old to use our website or make purchases. By using our site, you confirm you meet this requirement.

  • Changes: We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

2. Products and Services

  • Product Descriptions: We strive to ensure all descriptions of our authentic Pakistani spices and condiments are accurate. However, slight variations in color, packaging, or weight may occur due to natural product characteristics.

  • Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

  • Pricing: Prices are listed in Pakistani Rupees (PKR) unless otherwise stated and include applicable taxes. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3. Ordering and Payment

  • Order Process: Orders placed through https://shahwarfoods.com.pk are subject to acceptance. We may refuse or cancel orders due to stock issues, payment problems, or suspected fraud.

  • Payment: We accept payments via [insert accepted methods, e.g., credit/debit cards, bank transfer, cash on delivery]. All transactions are processed securely through trusted payment gateways.

  • Order Confirmation: You will receive an email confirmation upon successful order placement. This does not guarantee stock availability; we will notify you if issues arise.

4. Shipping and Delivery

  • Shipping: We ship within Pakistan and select international destinations. Shipping costs and delivery times are provided at checkout.

  • Delivery: We aim to deliver within 3-7 business days in Pakistan, subject to location and courier availability. International delivery times vary. Shahwar Foods is not responsible for delays due to unforeseen circumstances (e.g., weather or courier issues).

  • Risk of Loss: Ownership and risk of loss transfer to you upon delivery of the order to the shipping address.

5. Returns and Refunds

  • Our Return Policy governs all returns and refunds. In summary, returns are accepted within 7 days for unopened, unused products, subject to approval. Please review our full Return Policy for details.

6. Intellectual Property

  • All content on https://shahwarfoods.com, including images, logos, text, and product descriptions, is the property of Shahwar Foods or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

  • You may not use our trademarks, including “Shahwar Foods,” without prior written consent.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes or in violation of these terms.

  • Attempt to access, modify, or disrupt our systems or data.

  • Post false, misleading, or harmful content in reviews or communications.

8. Limitation of Liability

  • As-Is Basis: Our website and products are provided “as is.” We do not guarantee that the website will be error-free, secure, or uninterrupted.

  • Liability Cap: To the extent permitted by law, Shahwar Foods’ liability for any claim arising from your use of the website or products is limited to the amount paid for the order.

  • No Indirect Damages: We are not liable for indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of our services.

9. Indemnification

You agree to indemnify and hold Shahwar Foods, its affiliates, and employees harmless from any claims, losses, or damages arising from your violation of these terms or misuse of our website.

10. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Peshawer, Pakistan.

11. Termination

We reserve the right to suspend or terminate your access to the website if you violate these terms or engage in fraudulent or harmful activities.

12. Force Majeure

Shahwar Foods is not liable for delays or failures to perform due to events beyond our control, such as natural disasters, strikes, or technical issues.

13. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

  • Email: info@shahwarfoods.com

  • Address: Shahwar Foods, Plot no.79/1 phase 5 hattar industrial estate Haripur, Pakistan

  • Hours: Monday to Friday, 9 AM to 5 PM PKT

Thank you for choosing Shahwar Foods for your premium Pakistani spices and condiments. We’re committed to delivering quality and satisfaction.