Privacy Policy

Privacy Policy - Shahwar Foods

At Shahwar Foods, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit https://shahwarfoods.com or interact with our services. By using our website, you agree to the terms outlined below.

Last updated: August 15, 2025

1. Information We Collect

We collect information to provide a seamless shopping experience for our premium Pakistani spices and condiments. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order, create an account, or contact us.

  • Non-Personal Information: Browser type, IP address, device information, pages visited, and browsing behavior on our website (e.g., via cookies or analytics tools).

  • Order-Related Information: Details of your purchases, such as products ordered and order history.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you place an order, sign up for our newsletter, or submit inquiries via our contact form.

  • Automatically: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) to track website usage and improve user experience.

  • From Third Parties: From payment processors or shipping partners to fulfill orders.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders for our authentic Pakistani spices and condiments.

  • Communicate with you about your orders, promotions, or customer service inquiries.

  • Improve our website, products, and services through analytics and feedback.

  • Send marketing emails or newsletters (with your consent; you may unsubscribe at any time).

  • Comply with legal obligations or prevent fraud.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third parties like payment processors (e.g., credit card companies) or shipping couriers to complete transactions and deliveries.

  • Legal Authorities: If required by law or to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of Shahwar Foods’ assets.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience. Cookies help us:

  • Remember your cart and preferences.

  • Analyze website performance and user behavior.

  • Deliver personalized content or ads.

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information. However, no online platform can guarantee complete security, so we encourage you to use strong passwords and avoid sharing sensitive details.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Update inaccurate or incomplete information.

  • Delete: Request deletion of your data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or by contacting us.

To exercise these rights, email us at info@shahwarfoods.com

8. International Data Transfers

If you’re ordering from outside Pakistan, your data may be transferred to servers or third parties in other countries. We ensure such transfers comply with applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices. Please review their policies before sharing information.

10. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or a website notice.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@shahwarfoods.com

  • Address: Shahwar Foods, Plot no.79/1 phase 5 hattar industrial estate Haripur, Pakistan

  • Hours: Monday to Friday, 9 AM to 5 PM PKT

Thank you for choosing Shahwar Foods for your premium Pakistani spices and condiments. We’re committed to protecting your privacy while delivering an exceptional shopping experience.